ThePlayStation 4appears to be suffering from a bug, causing players to randomly be locked out of their purchased games. For some, this even applies tothe digital PlayStation Plus store.

Despite the PlayStation 5 entering its third year on the market, its predecessor, thePlayStation 4, has not been neglected by Sony quite yet, receiving ports of many big-name multiplatform games as recently as this year. And given the console’s impressive lifetime sales of 106 million units (making it the bestselling console of its generation), shipments of 117.2 million, and a dedicated playerbase to this day – some of whom might not have been able to get their hands on a PS5 just yet – it would only be good business sense to keep supporting the console for just a little while longer.

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Unfortunately, that playerbase has recently come across a glitch, barring them from playing their PS4 games or purchasing more of them via PS Plus. Players have gathered across a multitude of gaming forums to discuss the issue, sharing their frustrations and suggesting solutions. It would not be the first time Sony’s loyal gamer fans wouldband together to denounce an issue with the PlayStation 4, and a united consumer uprising is always gratifying to see, as it should lead to the issue receiving a lot more attention and getting resolved a lot more quickly.

On Reddit in particular, those in the comments appear to have narrowed it down to four workarounds thus far. Unfortunately, none of them are surefire solutions and like a lot of things in life, different methods work for different people. The four most common fixes include restoring licenses via the Account Management settings (this one has been noted to take multiple tries); ending and restarting the console’s network connection, restarting the console in between; setting the PS4 as the primary console; and manually updating the console’s DNS settings. With thePlayStation 5 reportedly having a similar issueas far as game accessibility is concerned, perhaps at least some of these solutions could work there too.

Unfortunately, it appears this whole issue is all on Sony’s end. The console gaming giant has yet to take any action or release a statement on the matter, but with the PlayStation 4receiving system updates as recently as late 2022, it can only be a matter of time before the company steps in to remedy the problem.