Japanese company Nintendo has recently issued a public advisory sharing advice for owners of its portable gaming console, theNintendo Switch, specifically about a certain issue regarding the platform’s batteries. With theNintendo Switchhaving had plenty of issues with hardware such as its Joy-Cons and battery life, owners of the console would probably do well to follow the company’s advice.

It has been six years since the Nintendo Switch was first released in the market and the console seems to continue to thrive until today. In the last six years, Nintendo has launched many homegrown and exclusive titles on the portable platform and still has a lot more to release in the future. One of thesehighly-anticipated Nintendo Switch exclusivesincludeThe Legend of Zelda: Tears of the Kingdom. However, it seems Nintendo still has some hardware issues to tackle, and it is only right that the company informs the public on the best way to approach known problems with the Switch’s built-in batteries.

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On Twitter, the Japanese customer service account of Nintendo issued a public service advisory regarding theNintendo Switch’s lithium-ion batteries. According to the post, owners who leave their Nintendo Switches unused for an extended period of time may make the device “unable” to charge. This may mean that leaving the console alone for too long without charging it may fully drain its battery, so owners are unable to turn the Switch back on when they finally want to play their games. Nintendo provides a workaround for this problem, sharing that users should charge the device every six months, at least.

As of writing, the Twitter post already has more than 3,700 retweets, showcasing the community’s eagerness to share the advisory to fellow owners. And although the newer versions such as V2 and theNintendo Switch OLED may have a few hours more of battery life, there are still plenty of gamers who own the first released model of the console. Being aware of this issue and how to resolve it will likely help players prolong the life of their Nintendo Switches.

Unfortunately, Nintendo has yet to address the situation of what fans and owners should do when theNintendo Switch’s battery is already fully drainedor unable to turn on. Fans will most likely have to get the lithium-ion batteries replaced through official customer service centers order to keep their device functional. Hopefully most of the community will take Nintendo’s advice to heart and charge theirNintendo Switchsystems at least every six months.

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